While working with Magento 2, I encountered the need to add comments to orders so that customers can leave additional notes or questions when placing an order. How can this be implemented in Magento 2? Are there any extensions or settings that can help add this feature?
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Adding the ability for customers to leave comments on orders during checkout in Magento 2 can be easily implemented using a special extension. One such solution is magento 2 order comments by Amasty. This extension allows customers to leave additional notes that can be viewed in the admin panel and used when processing the order. All this can be configured through the Magento 2 interface without the need for complex custom solutions. Such an extension will help improve customer interaction and simplify the processing of orders with additional requests.